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Refund & Cancellation Policy

Customer satisfaction is important to us. We aim to provide a smooth and reliable shopping experience for all our customers.

Order Cancellation

Orders can be cancelled before they are dispatched. Once an order has been shipped, cancellation may not be possible.

Refund

Refunds will be initiated only in the following situations:

  • Wrong product delivered.
  • Damaged product received.
  • Product is unavailable after payment.
  • Duplicate payment made.

Approved refunds will be processed within 5–7 business days to the original payment method.

Non-Refundable Cases

Refund requests may not be accepted for:

  • Products damaged due to customer misuse.
  • Products returned without original packaging or accessories.
  • Requests made after the return period (if applicable).

Contact Us

For any refund-related queries, please contact our customer support.

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Smart Watch Series X3
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