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Privacy Policy
Last updated: April 04, 2026
This Privacy Policy describes how Pancham Trading ("Company", "We", "Our", "Us") collects, uses, and protects your information when you use our website.
1. Information We Collect
Personal Information
We may collect the following details:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
Usage Data
We automatically collect data such as IP address, browser type, pages visited, and time spent on our website.
Cookies
We use cookies to improve user experience, remember preferences, and analyze website performance.
2. How We Use Your Information
- To process and deliver your orders
- To manage your account
- To communicate updates, offers, and support
- To improve our website and services
3. Sharing of Information
We do not sell your personal data. We may share your data with:
- Payment gateway providers
- Delivery partners
- Legal authorities if required by law
4. Order, Cancellation & Refund Policy
Order Confirmation
Once an order is placed, you will receive a confirmation via email or SMS.
Cancellation Policy
- Orders can be cancelled only before dispatch
- Once dispatched, cancellation is not allowed
Refund Policy
- No refund will be provided after the order has been dispatched
- Refunds (if applicable) are processed only for cancelled orders before dispatch
- Refund amount will be credited within 5–7 business days
5. Data Retention
We retain your data only as long as necessary for order processing, legal compliance, and business purposes.
6. Security
We implement appropriate security measures to protect your personal data, but we cannot guarantee complete security.
7. Your Rights
- Access your data
- Update or correct your data
- Request deletion of your account
8. Children's Privacy
Our website is not intended for users under the age of 16.
9. Changes to Policy
We may update this policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions, contact us:
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